Privacy Policy

Last updated: September 20, 2026

This policy explains how Pixel Padel handles information in its iPhone app and at pixelpadel.app.

1. Who is responsible

The data controller is Rohan Taneja, Flottwellstr. 21, 10785 Berlin, Germany. Contact: [email protected].

2. Learning data on your device

The app does not require an account. Onboarding answers, lesson progress, practice history and settings are stored locally on your device. We do not receive this learning data unless you choose to send it to us, for example in a support request. Exported backups contain learning and onboarding data. You choose where to save or share them, and any storage provider you choose applies its own privacy terms.

3. Purchases

Apple processes App Store payments. RevenueCat helps manage purchases and access to paid features. It processes an app user identifier, purchase and entitlement records, subscription status, and technical app and device information. These identifiers can distinguish a customer even without an account. We do not receive your full payment-card details. Purchase processing is necessary to provide the features you buy (Article 6(1)(b) GDPR).

4. Website and support

Cloudflare Pages hosts the website and may process IP addresses, requested URLs, browser information and security logs to deliver and protect it. The website does not use advertising cookies or third-party analytics scripts. Cloudflare Email Routing forwards messages sent to [email protected] to our Gmail inbox. If you email us, we process your email address and message to answer your request. Our legal basis is our legitimate interest in operating a secure website and responding to enquiries (Article 6(1)(f) GDPR), or performing a contract where the enquiry relates to a purchase.

5. Service providers and transfers

We use Apple, RevenueCat, Cloudflare and our email provider. Providers may process information outside the European Economic Area. Applicable safeguards may include adequacy decisions or standard contractual clauses. See the Apple, RevenueCat and Cloudflare privacy notices for their processing and transfer information.

6. Retention

Local data remains on your device until removed, subject to device backups. Exported backups remain wherever you save them. We retain support correspondence as long as needed to resolve your request and meet applicable legal obligations. Purchase and security records are retained for service operation, fraud prevention and legally required recordkeeping, according to the relevant provider’s retention practices.

7. Your rights and deletion

Where applicable, you can request access, correction, deletion, restriction, portability or object to processing of your personal data. Contact [email protected]. For purchase records, include a transaction reference if available so we can locate the record. We may need to verify your request. Records required by law may be retained. Deleting app data does not cancel an App Store subscription. Delete exported backups separately from wherever you saved them.

8. Complaints and changes

You may complain to your local data protection authority. In Berlin, this is the Berlin Commissioner for Data Protection and Freedom of Information. We will update this page as the app or our data practices change.